1 goog Privacy Policy — How We Keep Your Data Safe

Welcome to 1 goog. This Privacy Policy ("Policy") explains what information we collect when you use the 1 goog platform, how we use it, and how we keep it secure. This Policy has been written in Bengali for the convenience of all members in Bangladesh.

1 goog's Privacy Policy is built in accordance with international data protection standards. By using our platform, you agree to this Privacy Policy. If you have any questions, feel free to reach out to us at any time.

This Privacy Policy applies only to 1 goog's website and app. Third-party websites and services are governed by their own respective privacy policies.

1 goog collects several types of information. Details are provided below:

We never collect more than we need. Only the information necessary to deliver our services is gathered.

1 goog collects information through several methods. Each method is fully transparent and carried out with your knowledge:

• Registration Form: Information you voluntarily provide when opening an account is collected directly from you.
• KYC Verification Process: Documents and information submitted for identity verification are collected.
• Transaction Records: Transaction details are automatically recorded at the time of each deposit and withdrawal.
• Cookies & Tracking Technologies: Cookies are used to understand browsing behaviour on our website.
• Support Contact: Information shared during support interactions via email or live chat is retained on record.
• Automatic Logs: Server logs record your IP address, login time, and activity.

1 goog uses your information for the following purposes. Each use is fully fair and transparent:

• To create, manage, and secure your account.
• To process deposit and withdrawal transactions.
• To complete age verification and the KYC process.
• To detect and prevent fraud, money laundering, and other illegal activities.
• To personalize your platform experience based on your preferences.
• To inform you of relevant bonuses and promotions (subject to your consent).
• To monitor and support Responsible Gaming programmes.
• To meet legal and regulatory obligations.

1 goog never sells or rents your personal data. However, limited information may be shared in certain specific circumstances:

• Payment Providers: Necessary information is shared with payment partners such as bKash, Nagad, and Rocket to process transactions.
• Legal Authorities: Data is disclosed in compliance with valid requests from courts or government regulatory authorities.
• Technology Partner: Technology service providers that support platform operations may access limited data under strict confidentiality agreements.
• Business Transfers: In the event of a company merger or acquisition, data may be transferred, but the protections under this Policy will remain in place.

All third parties with whom data is shared are required to comply with 1 goog's privacy standards. They are not permitted to use data beyond what is contractually agreed.

How long 1 goog retains your data depends on the type of information and applicable legal requirements:

• Data for active accounts is retained for as long as the account remains open.
• Even after account closure, certain data may be retained for a minimum of 5 years to comply with legal obligations.
• Transaction records may be retained for up to 7 years in accordance with financial regulations.
• KYC documents are securely retained after verification is complete and deleted 5 years after account closure.
• If marketing consent is withdrawn, the relevant data is deleted promptly.

Your data is stored on secure servers accessible only to authorised personnel. Regular security audits are conducted, and any suspicious activity is investigated immediately.

1 goog uses several types of cookies on its website. Cookies are small data files stored in your browser that help us improve the quality of our services:

• Essential Cookies: These cookies are essential for login sessions and platform security. Without them, the platform will not function properly.
• Functional Cookies: These cookies remember your language preference, theme settings, and other personal preferences.
• Analytics Cookies: Used to understand which sections of the website receive the most traffic. No personally identifiable information is revealed.
• Marketing Cookies: Used to show you relevant ads. You can disable these cookies at any time.

You can manage your cookie preferences at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

Under 1 goog's Privacy Policy, you have full rights over your own data. Here is what you can do:

1 goog is strictly not intended for anyone under the age of 18. We do not knowingly collect personal information from minors.

• Age is verified at the time of registration, and users under 18 are not permitted to create an account.
• Any account found to belong to a minor is immediately suspended and all associated data is deleted.
• If your child has accidentally created an account, please contact support@1goog.com immediately.

1 goog may update this Privacy Policy from time to time. When changes are made, we will take the following steps:

• Updated policies will be published on the website, and the "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, you will be notified directly at your registered email address.
• A minimum of 7 days' notice will be given before any changes take effect.
• Continued use of the platform after changes take effect will be considered acceptance of the updated policy.

If you do not agree to the updated policy, you may request account closure. Any eligible balance will be returned to you.

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us:

• Email: support@1goog.com
• Live Chat: Available after logging in to the platform — 7 days a week, 24 hours a day.
• For General Inquiries FAQ Page View.

We will endeavour to respond to your request within 30 days of receipt. For more complex matters, this may take a little longer — in which case, you will be notified in advance.